Knowly
For support teams — private AI, not ChatGPT or Claude

An AI chatbot for your help center

Turn your existing help articles and FAQs into an assistant that answers customer questions instantly — deflecting repetitive tickets while your team focuses on the hard ones.

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Deflect repetitive tickets

Most support questions are the same few, asked over and over. Knowly answers them instantly from your help content, so fewer reach your inbox.

Always on, always on-brand

A 24/7 assistant with your icon, title, and color that answers only from your approved content — no made-up answers.

See what customers actually ask

Insights show your top questions and the ones the assistant couldn't answer, so you know exactly which articles to write next.

Hand off to a human anytime

Watch live conversations and take over from the AI whenever a personal touch matters. Capture leads right in the chat.

Private by design

Your help content and customer conversations stay private. Knowly runs on a local AI model — nothing is sent to ChatGPT, Claude, or any third-party AI service.

Local AI, no cloud LLM.Answers are generated on private infrastructure, not OpenAI or Anthropic.
Your files never leave.Documents are never uploaded or shared with big AI providers.
Nothing trains on your data.Your content is used only to answer questions — never for model training.

How it works

1

Create a knowledge base and upload your help docs — or just point Knowly at your existing help center URL and let it import the pages.

2

Let the AI process them into a searchable assistant.

3

Copy one snippet and paste it on your site or help center.

4

Customers get instant answers; you get fewer repetitive tickets.

Cut your repetitive tickets, starting today

Build your support assistant in minutes — no AI expertise required.

Create your free account